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Profile photo of a State Farm Agent named: Lorena Villa

State Farm® Insurance Agent Lorena Villa

5 out of 5 average rating (17 reviews) View Lorena Villa's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

David Lucio

May 25, 2023

5  out of  5 rating by David Lucio
"I just want to thank you Lorena for the BEST CUSTOMER SERVICE you provided. We were having major issues with another carrier since January 2023. We were thinking of just allowing them to work out the kinks until the end of the year, but after communicating with you. You, Lorena, heard our frustration and switched us over, took the time to follow up with us, and set an appointment with us to make sure we went over policy and assisted on loading app onto our phones. Thank you Lorena, for going ABOVE & BEYOND for us. We appreciate your passion in what you love to do."

Lena Love-Axel

April 21, 2023

5  out of  5 rating by Lena Love-Axel
"We switched our insurance to state farm and let me tell you I'm not disappointed always there to help with any issues or questions I have. Agent Lorena has been so helpful doing the switched. I really appreciate it."

Roman Rico

April 5, 2023

5  out of  5 rating by Roman Rico
"Marco has really good customer service and experience at explaining the coverages ..I would really recommend it"

Henessey Arredondo

March 30, 2023

5  out of  5 rating by Henessey Arredondo
"I have been with this company for awhile now and i have always experienced great customer service. Kim makes things easier for me to find out and understand everything involving my policy. I always recommend this office to others."

Ralph Guzman

March 24, 2023

5  out of  5 rating by Ralph Guzman
"Called in with a few questions over my renters policy and Mindy was so friendly and helpful. Was able to get all the information i needed from her."

Marie Espino

March 24, 2023

5  out of  5 rating by Marie Espino
"Kim has been so wonderful and helpful. Has personally helped me with everything that I have needed."

KLAUDIA BADBYTCH

March 22, 2023

5  out of  5 rating by KLAUDIA BADBYTCH
"Thank You For making me feel Better & Concerning 🥹🥲❗️🥰🥰🥰 GRIEVING it's A PROCESS 💔"

Scott Andrew

March 17, 2023

5  out of  5 rating by Scott Andrew
"Mindy Morales has provided me with the best customer service I have received in a very long time and the very best I have ever received from an Insurance Agent. I called to share a concern and problem I experienced while I was away using the road side assistance for a rental car. Mindy took control of the situation and spent not just hours but days and getting everything resolved for me. I truly can’t thank her enough for going way above and beyond. I look forward to working with her for many many years! A true professional who deeply cares about her clients. Thank you Mindy!"

Eric Duckett

October 14, 2022

5  out of  5 rating by Eric Duckett
"So refreshing to see true great customer service in the insurance industry. I lost hope though it was a thing of the past. Monica bundled our policies, saved us on premiums and made it easy for us to switch. Thank you State Farm you will get all of our business!"

Belinda Cantu

September 23, 2022

5  out of  5 rating by Belinda Cantu
"I highly recommend that when you call state farm you ask to speak to Mindy, she was very helpful, patient, understanding and I was very pleased with her service. Keep up the great job Ms. Mindy."

Andrew Rivera

September 23, 2022

5  out of  5 rating by Andrew Rivera
"This State Farm office is great! The service provided is unmatched."

Veronica Jasso

September 16, 2022

5  out of  5 rating by Veronica Jasso
"I had the best experience, Mindy helped me and she was very informative and super happy to help. Thank you, Mindy!"

Melissa Guerra

September 16, 2022

5  out of  5 rating by Melissa Guerra
"I was assisted by Mindy Morales on a quote she was very nice great customer service and answered all my questions i can't thank her enough for her patience."

Maria Alba

September 16, 2022

5  out of  5 rating by Maria Alba
"Mindy was super friendly and helpful !!"

Mindy Morales

August 18, 2022

5  out of  5 rating by Mindy Morales
"BEST SERVICE TEAM!!!"

lina poole

August 11, 2022

5  out of  5 rating by lina poole
"Such an amazing team !"

Cassidy Fehr

August 1, 2022

5  out of  5 rating by Cassidy Fehr
"Lorena and her team were more than willing to help with my insurance questions and needs. Highly recommend!"