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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Hamilton

April 4, 2024

5  out of  5 rating by Kristen Hamilton
"Lorena was great to work with! I informed her of my crazy busy schedule and email is what worked best for me . We communicated via email for a few days until we settled on a plan of coverage for my vehicles. Did a quick phone call to finish things up and we were done!"
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Suzanne Strain

March 8, 2024

5  out of  5 rating by Suzanne Strain
"Lorena Villa was fantastic to work with. She was very knowledgeable regarding insurance options, very patient, and enthusiastic about making sure I was satisfied on all aspects of homeowners policy being offered. I feel very confident on the coverage for my home!"
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Omar Perez

March 7, 2024

5  out of  5 rating by Omar Perez
"Lorraine was great, very supportive and patient with me as a new customer!!"
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Irene Llanas

March 7, 2024

5  out of  5 rating by Irene Llanas
"Thank you for all your help. Excellent customer service !!! Very satisfied with their professionalism. Thank you :-)"
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Belinda Ortiz

March 4, 2024

5  out of  5 rating by Belinda Ortiz
"I just want to thank Ashley L. for the awesome care, the excellent follow-up and for the remarkable dedication for her hard work. And of course thank you for the rapid turn around when I request for COI or quotes I am needing. Once again, Thank you Ashley!!!!"
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Irma Hinojosa

February 21, 2024

5  out of  5 rating by Irma Hinojosa
"Lorena was an amazing help. Was very patient and super nice and explained everything by detail! I was very impressed with her ! :)"
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Audrey Fitch

February 16, 2024

5  out of  5 rating by Audrey Fitch
"everything went well !! and i got a good insurance plan :) Lorraine was very friendly and communicative as well."
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Penny Perez

November 9, 2023

5  out of  5 rating by Penny Perez
"We've had SF for years and Aaron definitely has been a great help. Morgan and all staff have been just wonderful"
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Chris

October 31, 2023

1  out of  5 rating by Chris
"Everyone there is really nice once you can get someone on the phone. Unfortunately getting an answer or call back is a different story. I have called, sent text messages through their number and I have even reached out in the app, but it's still tough to get a response. Even when changes were supposed to be made to my policy, they don't apply them correctly. It has been two months since I made a change and it doesn't even show it on the policy. I have the email traffic with this office where it shows what I requested, but yet nothing. Be careful if you decide to use statefarm. Maybe other agents are different, but I'm afraid to find out."
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Samantha Flewellen

August 28, 2023

5  out of  5 rating by Samantha Flewellen
"Everyone in the office is friendly and helpful! If the person we were dealing with was busy, everyone who answered the phone always helped us! Emily, Ashley and Kim are very helpful and answered any questions we had. Thank you so much!"
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Kenaiya Fleets

August 15, 2023

5  out of  5 rating by Kenaiya Fleets
"My agent was Emily Crawley and I recommended everyone speak to her 110%!! She was the sweetest agent I’ve ever spoken with. She treated my mom and I like people and not a paycheck. If i ever need to speak with State Farm, I’ll always ask if she’s in office! Loved her!!"
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Perry Taylor

July 7, 2023

5  out of  5 rating by Perry Taylor
"Lorena is so helpful and easy to talk to. Very helpful. Her staff is wonderful especially Aaron who is great to work with!!"
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Denise Pena

July 7, 2023

5  out of  5 rating by Denise Pena
"Lorraine was so awesome She helped me get MORE coverage for cheaper than my other insurance. She worked hard to help me out and I couldn't have asked for a better experience. I usually don't even like dealing with these types of errands, but she made it so easy and pleasant."
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Karen Hernandez

June 30, 2023

5  out of  5 rating by Karen Hernandez
"My husband and I are so happy with the service and quote we got with Lory. She was very nice and helpful with the process. She was not pushy at all when giving us the quote. She and Lorena were amazing to work with. We have referred several people since working with them."
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Fanny Zapata

May 30, 2023

5  out of  5 rating by Fanny Zapata
"I would like to say, being with State Farm these past few years have been extraordinary. Marco Ramos has gone above and beyond on helping me contain my insurance payments within my budgets and willingly to work with me as I sometimes am a hardheaded person. I highly recommend getting insurance with State Farm especially from Mr. Ramos. Thank you so much for all you have done."
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David Lucio

May 25, 2023

5  out of  5 rating by David Lucio
"I just want to thank you Lorena for the BEST CUSTOMER SERVICE you provided. We were having major issues with another carrier since January 2023. We were thinking of just allowing them to work out the kinks until the end of the year, but after communicating with you. You, Lorena, heard our frustration and switched us over, took the time to follow up with us, and set an appointment with us to make sure we went over policy and assisted on loading app onto our phones. Thank you Lorena, for going ABOVE & BEYOND for us. We appreciate your passion in what you love to do."
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Lena Love-Axel

April 21, 2023

5  out of  5 rating by Lena Love-Axel
"We switched our insurance to state farm and let me tell you I'm not disappointed always there to help with any issues or questions I have. Agent Lorena has been so helpful doing the switched. I really appreciate it."
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Roman Rico

April 5, 2023

5  out of  5 rating by Roman Rico
"Marco has really good customer service and experience at explaining the coverages ..I would really recommend it"
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Henessey Arredondo

March 30, 2023

5  out of  5 rating by Henessey Arredondo
"I have been with this company for awhile now and i have always experienced great customer service. Kim makes things easier for me to find out and understand everything involving my policy. I always recommend this office to others."
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Ralph Guzman

March 24, 2023

5  out of  5 rating by Ralph Guzman
"Called in with a few questions over my renters policy and Mindy was so friendly and helpful. Was able to get all the information i needed from her."
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Marie Espino

March 24, 2023

5  out of  5 rating by Marie Espino
"Kim has been so wonderful and helpful. Has personally helped me with everything that I have needed."
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KLAUDIA BADBYTCH

March 22, 2023

5  out of  5 rating by KLAUDIA BADBYTCH
"Thank You For making me feel Better & Concerning 🥹🥲❗️🥰🥰🥰 GRIEVING it's A PROCESS 💔"
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Scott Andrew

March 17, 2023

5  out of  5 rating by Scott Andrew
"Mindy Morales has provided me with the best customer service I have received in a very long time and the very best I have ever received from an Insurance Agent. I called to share a concern and problem I experienced while I was away using the road side assistance for a rental car. Mindy took control of the situation and spent not just hours but days and getting everything resolved for me. I truly can’t thank her enough for going way above and beyond. I look forward to working with her for many many years! A true professional who deeply cares about her clients. Thank you Mindy!"
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Eric Duckett

October 14, 2022

5  out of  5 rating by Eric Duckett
"So refreshing to see true great customer service in the insurance industry. I lost hope though it was a thing of the past. Monica bundled our policies, saved us on premiums and made it easy for us to switch. Thank you State Farm you will get all of our business!"
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Belinda Cantu

September 23, 2022

5  out of  5 rating by Belinda Cantu
"I highly recommend that when you call state farm you ask to speak to Mindy, she was very helpful, patient, understanding and I was very pleased with her service. Keep up the great job Ms. Mindy."