State Farm® Insurance Agent Lorena Villa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Griffin
July 17, 2026
5
out of
5
rating by Steven Griffin
"We made the decision to move to State Farm based on customer service and pricing. Expectations were high and Kim did an excellent job with explaining the pros and cons. Great customer service."
We responded:
"Welcome to our agency Steven! We are thrilled and honored to serve you. Kim is amazing. She’s been with our team since day 1 and she’s the heartbeat of our office.
We’re so happy you chose us for your insurance program. Our goal is to make sure you have the right coverage that is built just for you and that is budget friendly!
If you need us, TEAM VILLA is just a phone call away!"
tami griffin
July 17, 2026
5
out of
5
rating by tami griffin
"Team Villa has amazing staff who are ready to help you and answer any questions about insurance. They truly care about you as a person."
We responded:
"Thank you for the kind words Tami! We are so happy you’ve had great experiences with our team. We are honored to serve you and truly appreciate the confidence you’ve placed in our agency.
Our goal is to make sure that your insurance plan is exactly what you need at the price that fits your budget.
If you need us, we’re just a phone call away!"
Stephanie Patillo
July 17, 2026
5
out of
5
rating by Stephanie Patillo
"Anytime I need support Kim is always very helpful and knowledgeable. I know I can count on the services I need to stay informed."
We responded:
"We appreciate the glowing review Stephanie!! Thank you for trusting us with your insurance plan. Kim always goes above and beyond to make sure our customers are taken care of!"
Madeline awsome
July 16, 2026
5
out of
5
rating by Madeline awsome
"Had questions about my insurance policy and the lady I talked to named Kim was a wonderful help"
We responded:
"Thank you for the great feedback Madeline! Kim is simply the best. She truly loves helping all of our customers!!
If you need us, don’t hesitate to call on us.
Lorena Villa Stare Farm Agency - San Antonio, Texas"
Jennifer G Saenz
June 3, 2026
5
out of
5
rating by Jennifer G Saenz
"Great job at explaining , great job at pace, great experience over all..."
We responded:
"Thank you Jennifer for the 5 stars and kind words!! We’re so happy you had a great experience with our teams. We truly take so much pride in making sure our customers are taken care of.
If you need us, our team is just a phone call away!!"
Larry Cotten
May 20, 2026
5
out of
5
rating by Larry Cotten
"These ladies provide the very best insurance service I have ever had!"
We responded:
"Thank you for the glowing review and kind words Larry! We’re are so happy you’ve had a great experience with our team.
If you have other insurance questions or simply need help, TEAM VILLA is just a phone call away!!"
Joel Martinez
April 21, 2026
5
out of
5
rating by Joel Martinez
"Lorraine, was amazing to work with. She kept me well informed of new policy procedures, worked with me in getting my auto and home set up. So grateful for her expertise as she pointed out some areas my old insurance was lacking, made the transition so easy. I am Glad to be part of the state farm family."
We responded:
"Thank you for the awesome review and honest feedback Joel. Lorraine is outstanding. She works hard for our customers and takes great pride in making sure you have options that fit your needs and budget.
We sincerely appreciate the trust you have placed in our agency and look forward to working with you for many years to come!"
cathleen delvalle
April 14, 2026
5
out of
5
rating by cathleen delvalle
"Called in and Lorraine helped me out so quick! Got me great discounts and was very informative and answered all my questions. Easiest insurance process ever, and the cheapest! Thank you Lorraine for all your help"
We responded:
"Thank you for the glowing review Cathleen! Lorraine is exceptional and really goes above and beyond to protect our customers. We are so happy you have joined our agency and look forward to working with you for May years to come!!"
Lorraine Howard
April 7, 2026
5
out of
5
rating by Lorraine Howard
"My agent's name is also Lorraine. She's very patient, very pleasant to work with. I am pleased with the policy she offered me. She did a great job. Thank you State farm for having her with your company"
We responded:
"Thank you for the amazing review Lorraine!! We are so happy you had a great experience. Our entire team is always happy to help and just a phone call away!
"
Richard Rodriguez
February 18, 2026
5
out of
5
rating by Richard Rodriguez
"Lorraine did a phenomenal job in explaining my insurance coverage and giving me a great bundle package at a great price. Thank you Lorraine!"
We responded:
"Thank you so much Richard!! We sincerely appreciate you trusting our team to protect what matters most. Lorraine is so great. She truly cares about our customers and always works hard to make sure they are taken care of!
If you need us, TEAM VILLA is just a phone call away. "
Michael Reiff
January 29, 2026
5
out of
5
rating by Michael Reiff
"I started filling out an application on the website and recieved a call from Lorraine in less than a minute. In a few short minutes, she expertly set me up with a new auto and life policy! She was excellent to work with, highlighting all possible discounts and not pushing anything on me that I didnt want!"
We responded:
"Michael, we sincerely appreciate your feedback and the awesome reviews. We are so happy you have joined our agency and really excited to work with you. Lorraine is simply amazing and she goes above and beyond for our customers.
If you need us, TEAM VILLA is just a phone call away."
Kay M
January 27, 2026
5
out of
5
rating by Kay M
"Lorraine is amazing! She helped me with my policy and to make adjustments. She’s so sweet and patient!"
We responded:
"Thank you Kay!! We appreciate your kind words and awesome review. We’re honored to serve you.
If you need us, we’re just a phone call away!"
Eden W
January 7, 2026
5
out of
5
rating by Eden W
"Lorraine was a huge help with finding good insurance coverage at a reasonable price. She was very responsive and answered all our questions. She took time to really explain the details of the different options and help us figure out exactly what we needed. Highly recommend working with her."
We responded:
"THANK YOU Eden! We are so happy you have joined our agency. Lorraine is amazing and she takes great pride working with our customers!
We appreciate your business and look forward to working with you for many years to come!"
Jen
December 24, 2025
5
out of
5
rating by Jen
"Griselda was very helpful and informational. She was able to add my son’s new car that was not added over the weekend."
We responded:
"Thank you for the awesome review Jen! Griselda is amazing and she is always making sure our customers are taken care of.
We appreciate the trust you have placed in us!"
luis montemayor
December 18, 2025
5
out of
5
rating by luis montemayor
"Lorena was great, gave me a reasonable price and answered all my questions."
We responded:
"Thank you for the 5 stars Luis. Lorraine is awesome. She always goes the extra mile to provide options for our customers.
If you need us, TEAM VILLA is just a phone call away!
Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Diana Lopez
December 9, 2025
5
out of
5
rating by Diana Lopez
"Me atendió Griselda. Respondió todas mis preguntas y fue muy amable. Me mandó por correo la información que necesitaba. Es muy profesional."
We responded:
"Mil gracias Diana! Aqui estamos para asistirla!"
Jacquelyn Cardenas
November 25, 2025
5
out of
5
rating by Jacquelyn Cardenas
"Hello, I wanted to say how grateful I am for Lorraine, the representative who helped my husband get us back with State Farm. She’s at the office in Lorena Villa. She was quick to respond to my husband’s request and went above and beyond what was expected. Thank you, Lorraine, for going the extra mile to get our family back with State Farm."
We responded:
"Jacquelyn, THANK YOU for the 5 stars and the awesome feedback. Lorraine is outstanding. She really cares about our customers and goes above and beyond to make sure they are properly insured. We appreciate the trust you have placed in us and are so happy to have you back.
If you need us , TEAM VILLA is just a phone call away!"
KAYLA ECHOLS
November 17, 2025
5
out of
5
rating by KAYLA ECHOLS
"Always quick and helpful! Every time I email Griselda she responds right away with exactly what I need! Excellent customer service! Thank you for helping us with our auto and home insurance!"
We responded:
"THANK YOU Kayla! We appreciate the glowing review. Griselda is the best. She takes so much pride in taking care of our customers!
If you need us, TEAM VILLA is just a phone call away.
Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Super kion 890
November 13, 2025
5
out of
5
rating by Super kion 890
"Oscar Deluna is exceptionally professional and it was such a pleasure dealing with him. He offered several options and saved me money."
We responded:
"We appreciate the awesome feedback! Oscar is outstanding and goes the extra mile to customize insurance plans that fit your needs and budget. Thank you for taking the time to recognize him.
If you need us, TEAM VILLA is just a phone call away!"
Gina montoya
November 6, 2025
5
out of
5
rating by Gina montoya
"Griselda was able to answer all questions that I had.Making the experience pleasant."
We responded:
"Thank you for the 5 stars Gina! Griselda is awesome. We are so happy you’ve had such a great experience.
If you need us, TEAM VILLA is just a phone call away!
Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Robert Yerks
November 4, 2025
5
out of
5
rating by Robert Yerks
"Very pleased with the sales lady Lorena Venegas."
We responded:
"Thank you for the 5 stars Robert! Lorraine is fantastic and she really cares about our customers.
If you need us, TEAM VILLA is just a phone call away!"
Louise Rivas
October 15, 2025
5
out of
5
rating by Louise Rivas
"Graze was very nice and professional, she went out of her way to help me. Im very happy with the results. Thank you very much for everything 🙏 ❤️"
We responded:
"We are so grateful for the kind words and the glowing review Louise. Our team really works hard to take care of our customers every single day. Thank you for taking the time to share your experience!
If you need us, TEAM VILLA is just a phone call away!
Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "
Felicia McMillan-Jackson
October 13, 2025
5
out of
5
rating by Felicia McMillan-Jackson
"I appreciate your assistance and patience. You were very helpful in helping me get the most for my money. Thank you"
We responded:
"Thank you for the awesome feedback Felicia. We are so happy you had such a great experience. Our entire team takes great pride in going above and beyond to take care of our customers!
If you ever need us, TEAM VILLA is just a phone call away!
Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
Jalon Moses
October 10, 2025
5
out of
5
rating by Jalon Moses
"Amazing customer service and super helpful 10/10 recommend"
We responded:
"THANK YOU Jalon. We are so happy you had such a great experience!! We appreciate the trust and confidence you have placed in us.
If you need us, TEAM VILLA is just a phone call away. "
Norma Franco
October 8, 2025
5
out of
5
rating by Norma Franco
"Amables y servicio muy rapido. Tengo mas de 10 años trabajando con ellos y siempre dan consejos para mejorar."
We responded:
"Norma!! Mil gracias por la confianza que has puesto en nosotros. Valoramos tu negocio y nos da gusto saber que tu experiencia con nuestra agencia ha sido positiva.
Cuenta con nuestro equipo para todo pique nececites.
Lorena Villa State Farm Insurance Agency - San Antonio, Texas. "